Privacy Policy
Last updated: February 2026
Octubots (“we,” “us,” or “our”) operates the website octubots.com. This Privacy Policy explains how we collect, use, store, and protect your information when you use our AI agent services.
1. Information We Collect
- Account Information — Name, email address, phone number, and login credentials when you create an account.
- Agent Configuration Data — Phone numbers, platform details (WhatsApp, Telegram), and settings you provide to configure your AI agents.
- Payment Information — Billing details processed securely through Stripe. We never store your full credit card number on our servers.
- Usage Data — How you interact with our services, including API calls, agent activity logs, and feature usage.
- Technical Data — IP address, browser type, device information, and essential cookies.
2. How We Use Your Information
- To provide, maintain, and improve our AI agent services.
- To process payments and manage your subscription.
- To configure and deploy your AI agents on your chosen platforms.
- To communicate with you about your account, updates, and support requests.
- To detect and prevent fraud or security issues.
3. Third-Party Services
We use trusted third-party services to deliver our products:
- Stripe — Payment processing (Stripe Privacy Policy)
- OpenAI — AI language model processing (OpenAI Privacy Policy)
- WhatsApp / Meta — Messaging platform integration
- Telegram — Messaging platform integration
We do not sell your personal data to any third parties.
4. Data Storage & Security
Your data is stored on secure, encrypted servers. We implement industry-standard security measures including firewalls, access controls, encryption at rest and in transit, and regular security audits.
5. Cookies
We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies for advertising purposes.
6. Your Rights
You have the right to:
- Access your personal data.
- Request correction of inaccurate data.
- Request deletion of your account and associated data.
- Export your data in a portable format.
- Withdraw consent for data processing at any time.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide our services. Upon account deletion, we remove your personal data within 30 days, except where required by law.
8. Children’s Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, contact us at:
📧 support@octubots.com
📞 +447478063397
